Privacy Policy
Last updated: March 28, 2026Above ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at datingabove.com.
1. Information We Collect
Information You Provide
When you create an account or use our services, we may collect the following information:
- Name, email address, date of birth, and gender
- Profile information including photos, bio, preferences, and interests
- Location data (city, country) for discovery and filtering purposes
- Payment information (processed securely through our third-party payment processors)
- Communications you send through our platform, including messages to other members
- Content you voluntarily share on the platform
- Feedback and correspondence, including support inquiries
Information Collected Automatically
When you access our platform, we automatically collect certain information:
- Device information (browser type, operating system, device identifiers)
- IP address and approximate location
- Usage data (pages visited, features used, time spent on the platform)
- Cookies and similar tracking technologies
Photo and Selfie Verification (Face Data)
To keep our community authentic, we offer an optional selfie verification feature. When you choose to verify your account, you record a short selfie video and follow on-screen prompts to turn your head in several directions. We want to be clear about how this works:
- No biometric data is collected or stored. We do not create, collect, or store faceprints, facial-recognition templates, or any other biometric identifiers.
- Face detection runs only on your device. During recording, on-device face-landmark detection (provided by Google's MediaPipe library) runs locally in the app to confirm a live person is present and to guide the head-turn prompts. These landmark points are processed in real time on your device and are never transmitted to us, stored, or saved.
- Only the selfie video is stored. The short verification video is the only item we retain. It is used for one purpose: to allow our trust-and-safety team to manually confirm that the account belongs to a real person who matches their profile photos, in order to prevent fake or fraudulent accounts. It is not used for facial recognition, automated identity matching, advertising, or profiling.
- Storage and sharing. Verification videos are stored privately in our secured cloud storage (Supabase, hosted on AWS) under access controls and are accessible only to authorized trust-and-safety staff. We do not share verification videos with any third parties.
- Retention and deletion. Verification videos are retained only as long as needed to establish and maintain your account's verified status, and are deleted when you delete your account or upon your request to us at the contact below.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide our dating platform services, including profile discovery and messaging
- Process payments and manage subscriptions
- Communicate with you about your account, messages, and platform updates
- Improve our platform features and user experience
- Ensure the safety and integrity of our platform
- Detect and prevent fraud, abuse, and violations of our terms
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
- With other members as part of the dating experience (only information you choose to include in your profile)
- With service providers who help us operate the platform (payment processors, hosting providers, analytics services)
- When required by law, court order, or governmental authority
- To protect the rights, property, or safety of Above, our members, or the public
- In connection with a merger, acquisition, or sale of assets (with notice to affected users)
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption of data in transit (SSL/TLS), secure storage of sensitive data, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Object to or restrict certain processing of your data
- Request portability of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at privacy@datingabove.com.
7. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain functionality of the platform.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
9. Age Requirement
Above is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we discover that a user is under 18, we will promptly delete their account and associated data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@datingabove.com